Customer Support Specialist

Quartzy

What you’ll do

• • Provide superior customer support to all Quartzy users via live chat, email, and phone
  • Communicate with vendors on a daily basis to get necessary information about orders to our customers in a timely manner
  • Assist users in troubleshooting use of the Quartzy web app
  • Identify and escalate issues to team leads

What we’re looking for

• • 1-2 years’ experience in high-touch customer service
  • Detail-oriented with strong multi-tasking and organizational skills
  • Fantastic written and verbal communication ability

What we offer

• • A comprehensive benefits package, which includes health, dental, vision, life insurance, 401(k) and more
  • An opportunity to make a true impact
  • Dynamic, transparent, and quirky company culture. Read more about it here!

Does this sound like you? We’d love to hear from you.