Automation Anywhere Developer

Alight Solutions

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

Alight is looking for experienced Automation Developerswith at least 5 years’ experience in building Robotic Process Automation (RPA) solution ; ideally with the Automation Anywhere software platform. These roles are to drive growth initiatives and update our existing processes, from the Automation as a service approach. Automation Anywhere Certification is strongly preferred.

Are you ready to help us reimagine our RPA solutions for our clients?

This virtual/work from home/remote opportunity is part of a 24/7 production operations model, so some schedule flexibility for urgent needs is required. Position is US based and will usually be scheduled for regular US business hours.

Job Description:

The automation developer will be part of the global RPA COE team based in the US and will work closely with the global team to deliver and deploy RPA solutions. You will join a team of Developers to attain desired automation business outcomes. You will work in a high energy, fun and engaging work environment with talented colleagues from diverse backgrounds and experiences. As the Developer you will perform requirements analysis and develop automation solution using a suite of automation solutions, primarily being Automation Anywhere while leading the development Developers to align with the COE best practices.

Primary Responsibilities

  • Build and maintain scalable, resilient, secure, and efficient Automation Anywhere solutions to meet established SLAs and desired business outcomes. This utilizes all aspects of features in the solution including Metabots, DLLs, SQL, XML, etc.
  • Synthesizes Business requirements and translates those into technical stories for execution
  • Owns the collective responsibility of developing, testing and releasing the product
  • Automates web interfaces, desktop application interfaces, PDF, database, excel and web services
  • WLM/Queue creations in AA
  • Provides application support for maximum quality and productivity levels of the product
  • Supports control room set-up and ongoing maintenance activities; including, but not limited to the following:
    • Access management in accordance with RPA program and policies
    • Manage the privileges of users
    • Granting and revoking access to various environments as and when required
    • Proposes and implements systems enhancements that will improve the reliability and performance of the system
    • Ensure that the operation of the infrastructure is in according with established RPA procedures and practices
    • Responsible for administrating, maintaining, enhancing and implementing RPA system changes
    • Provision “Bot” user accounts in different directories
    • Grant “Bot” user account required access to systems and applications
    • Support re-accreditation of Bot user account as needed
    • Ensure “Bot” authentication and provisioning solution architecture remains aligned to organizational enterprise policy
    • Monitor applications and services within the environments, participate in on-call rotation, take actions to resolve issues and implement strategies to prevent future occurrences
    • Perform troubleshooting and root cause analysis for Service Incidents

Required Qualifications:

  • Minimum overall 6 years of experience in IT
  • Bachelor’s degree in Information Technology or related field
  • Minimum 3-5 years of experience in RPA.
  • 3-5 years’ experience in 24×7 production operations, preferably supporting a highly available environment for a SaaS vendor or other cloud service provider
  • Hands-on experience in latest version (A2019) of Automation Anywhere
  • Automation Anywhere Certified RPA Professional is preferred
  • Prior deployment experience in human resources, finance or health care domains is preferred.
  • Good experience in database (Creation of stored procedure, joins, DDL and DML operations)
  • Knowledge on RPA BOT deployment cycle and Agile development methodologies
  • Excellent communication skills and ability to discuss complex technical concepts with Developers as well as end users
  • Should be analytical and able to improvise configuration and code to adopt to new situations
  • Strong problem-solving skills.
  • Demonstrated ability to learn new things with initiative, curiosity and courage
  • Ability to work within diverse global and virtual teams including flexible schedules as needed
  • Good communication skills, written and verbal in English
  • Well organized and can take direction and work independently
  • Strong team collaboration skills

About Alight

Alight unlocks enterprise growth for the world’s most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com.