Lead Developer, Sales

Neighborly Brands

Position Overview

The Lead Developer (Franchise Candidate Qualifier) will identify business owners within a specific industry and geographical territory who meet the criteria to be prospective franchise owners and perform outbound sales calls to generate interest and qualify business owners for one of Neighborly®’s brand concepts.

Primary Responsibilities

• Use multiple sources to locate future franchisees, i.e. online directories, Better Business Bureau lists, and Associations.
• Find prospective franchisees that have an interest and a desire to possibly becoming a part of Neighborly.
• Follow specific scripts for making outbound calls to prospective franchisees.
• Use strong listening and sales skills to resolve and overcome objections from prospective franchisees.
• Answer incoming calls from future franchisees. Check voicemail frequently and return all calls in a timely fashion.
• Use GbBIS mapping software and FranConnect to review territories that are open for a new franchise based on the demographics of the area.
• Coordinate with internal and external staff to accomplish sales goals.
• Operate a variety of office equipment, such as a personal computer, printer and other peripheral computer-related equipment, facsimile, and calculator.
• Progressively utilizes the features of two or more standard business software packages up to the following skill level:
  • Excel Spreadsheets – Track information daily and submit reporting daily.
  • Outlook – Manage personal email, responding in a timely fashion to all incoming mail.
  • Fran Connect – Enter leads and notes as required.
  • RingCentral – make calls and respond to text message efficiently
• Other duties and responsibilities as assigned.

Required Attributes:

• Personality and behavioral characteristics that provide for an even-handed approach to overcoming objections
• Communicate clearly and precisely to employees and vendors frequently.
• Ability to read, write and interpret documents
• Ability to communicate professionally through verbal and written means
• Ability to apply common sense understanding to carry out instructions
• Must be able to type at least 25 wpm
• Highly organized and detail-oriented.
• Self-starter. Ability to work autonomously with little support.
• High computer literacy including strong experience with Microsoft Word, PowerPoint, Excel,and Outlook is required.
• Ability to work well under pressure and meet deadlines.
• Must be able to lift a minimum of 25 lbs.
• Sense of humor.

Education & Experience:

• Education: High school diploma or general education degree (GED) required. Bachelor’s Degree (B.A.) from a four-year college or university is preferred.
• Experience: Two (2) or more years of related experience or an equivalent combination of education and experience is preferred.