Senior Platform Team Engineer
Jack Henry and Associates, Inc.
We’re seeking a Senior Platform Team Engineer to join Jack Henry and Associate’s Digital Group. Candidates will provide technical infrastructure insight and help development and operations teams in the support of our platform. You will also take part in an on-call rotation where you will aid engineering teams in responding to production issues quickly. You will participate in post-mortems focused on identifying contributed causes, providing actionable solutions to prevent the same issues from reoccurring. Ideal candidates will work to further develop their career with feedback, continuous learning and working with wide-ranging production environments.
We believe that the world is a better place with community banks and credit unions. To that end we strive to make solutions that empower community financial institutions to make digital banking personal and to stay relevant in today’s competitive, technologically diverse market.
Our teams build, deploy, and manage resources to deliver the Banno Platform. We provide the foundation for development teams to build new services for deployment in a secure and scalable fashion. Emphasizing DevOps and observability, you’ll enable and guide our product engineering teams to deploy and monitor their own services.
This position will be hired Remotely.
MINIMUM QUALIFICATIONS
- Minimum 6 years of software development experience.
- Minimum 3 years of experience in production container orchestration, operations, security or networking.
- Minimum 2 years of experience building and maintaining deployment pipelines in production.
- Minimum 1 year of experience deploying and managing infrastructure services and applications to public and private cloud platforms.
PREFERRED QUALIFICATIONS
- Experience with Kubernetes, Terraform, Azure, Go or Bash.
- Build strong work relationships based on open communication that encourage a creative, thoughtful and enjoyable work environment.
- Collaborate with other engineers to propose and execute strategies, ideas and technologies well suited to the problems at hand.
- Combine engineering and software development experience and skills to implement infrastructure as code.
- 5+ years at being awesome.
ESSENTIAL FUNCTIONS
- Completes product technical design and prototyping, software development, bug verification and resolution.
- Performs system analysis and programming activities which may require extensive research and analysis.
- Provides technical/engineering support for new and existing applications from code delivery until the retirement of the application.
- Provides both individual and budget-level tasks and product effort estimates/costs.
- Ensures timely, effective, and quality delivery of software into production, both at an individual and team level.
- Develops and tests applications based on business requirements and industry best practices.
- Creates required technical documentation.
- Adheres to documented departmental and corporate standards. Participates in the definition and documentation of standards.
- Collaboratively works with QA team to ensure timely delivery of high-quality products.
- Collaboratively works with customer support team to resolve or diagnose defects.
- Performs release validation testing and beta support for projects.
- Researches problems and develops solutions to the problems.
- Conducts unit testing and integration testing for functionality and limits.
- Assists in training and mentoring less experienced peers.
- May contribute to product architecture.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.